THANK YOU so much for all your help today when delivering our washing machine. From the initial phone call, through advice & guidance in choosing our machine and a speedy delivery, it was a pleasure to deal with you.Simon was very impressed with your help during delivery. He didn't expect you to install our machine, we were grateful for a delivery during a specific time slot and help with removing our old appliance, but to have the new one installed & tested as well was fantastic customer service and we are very happy indeed. We will be back for a fridge-freezer soon. Also, it is useful to know that you service & repair appliances too! Feel free to use this recommendation for your marketing/advertising and we will recommend you to our friends.
washer dryer delivered on 16/07/13
From the Gazette
Kim Agencies, High Street, Yiewsley
Situation: Helpful and thorough service.
Comments: Pat Glenister of Pinn Close, Cowley said.."My fridge broke and I went to Kim Agencies to try to find a new one, which would fit under my kitchen unit.They said it would take a week to order one, but when I said that was too long, they offered to loan me one for no extra charge. They even delivered and installed it.When my fridge came, they unwrapped it and installed it under the kitchen unit. It was wonderful."
Response: manager Bej Gosrani said...
This is all part of the service we offer, not just with fridges, but washing machines and other appliances too. We try to provide a personal service to our customers.
Thanks so much again for everything - we are both extremely pleased with the Maytag! - (saying that, I think I am!...haven't actually looked at it or tried it yet.. was too late by the time we put it together, but hopefully it will be exactly what I expected it to be - if it's not don't worry, I'll be in touch!!! - Joke!)
More importantly thank you for everything....We were really pleased with you on the purchase of our last fridge freezer hence why we returned to Kim Agencies again. The service has been fantastic. Not many companies, in fact I don't know of any company that would come out at 10pm at night to help you bring a fridge indoors!! Thanks again for everything...We'll both definitely be back for the other appliances and possibly the kitchen too - please let me know once you have completed the catalogue.
Carla De Michiel-Smith
Thank you for a great services regarding our built in dishwasher. When my dishwasher went wrong we called you and you where recommend by my neighbour you came the next day and as you checked the machine and advised on the cost of repair as well as the new one was working out better.We fixed a time for the day after and you delivered it, installed, take the old dishwasher & the packing away.I must say I have never seen a company take pride in their work by showing a live demonstration on how to use the dishwasher.You do know your stuff. I will never use anyone else I will come for all my appliances and repairs to you.
Thank you for all your help.
We placed order of the washing machine on 07/10/09 and you delivered it on 08/10/09.I had gone to Currys and Comet and the lead time was 7 days.I must say keep up the good work. I will use you in the future
Ms. Jean Jeffrey
Date: Sat, 27 Feb 2010 12:18:50 +0000
Dear Appliances R Us
I just wanted to thank you for our new washing machine / dryer.The service you provide was, quick, efficient and timely.Also really pleased with the fitting.The machine works beautifully.Zanussi washer dryer delivered on 18/02/10.
The dishwasher you supplied for us is working well.I'd like to thank you for the excellent service you provided - having a timed delivery was very helpful and I really appreciated the time you spent going through everything with us.It was a pleasure doing business with you and I would not hesitate to buy from you again or recommend you to others.
Baumatic dishwasher Fully Integrated delivered on 05/05/10
On the 27th August 2011 I purchased a Boschwashing machine and a tumble dryer from Kim Agencies. Both Mr.Gosrani senior/junior are excellent salesman.Their service is impeccable and in my experience with them the whole purchase was totally unstressful.They are worthy of my praise.
Regards Customer R. Matharu
Just to say thank you for your continued service over the past 5 year. Having bought fridge freezer, washing machine, tumble dryer and small appliances from you that have been supported with expert knowledge, advice and good service. You have recently installed a Hotpoint Aquarius 7kg for me. I had full trust in you to have left my key available for you to let yourself in and out of the property. You did a brilliant job - as usual - took away the old machine and left it clean and tidy. I do not buy any of my electrical goods from the big high street chains as their knowledge, advice and service is nowhere near as superior to yours. I have recommended you to several of my friends. I look forward to continuing to support you with my purchases - long my you continue.
Thank you very much.
This is the second time we have ordered our kitchen appliances from you but this time you have excelled yourself by delivering all of our machines to Dorset. This has helped us enormously and you have advised and delivered with such friendly professionalism that none of your competitors can hope to match your company. Your in-house knowledge and cheerful service will always be part of our kitchen modification...thanks so much for delivering so far for us.
Bob & Wendy
Delivered in December 2011
"My fridge and washing machine recently needed replacing, and on recommendation from friends I contacted Kim Agencies. I was not disappointed: friendly and helpful staff, who even texted me on a Sunday afternoon, just to make sure the appliances were working OK! Their prices are competitive, too: the big stores charge extra for everything, including delivery, installation and disposal of old appliance. At Kim Agencies this is all part of the service, and in a quick price comparison they actually came up cheaper than the high street stores. If I was asked if I knew a good place to buy white goods I would be very happy to recommend Kim Agencies.
All done and washing machine replaced. Thank you very much for the understanding and support provided on this matter. I really appreciate it. Special thanks as well to the "KIM Agencies" engineer that was very polite, friendly and provided an exceptional work.
Nicolas Soderi Soares
Indesit washing machine delivered on 08/12/12
Bej suggested I go for Siemens washing machine as I wanted reliable,hard working and quite machine. It is brilliant-it is quick, so quite and really reliable. Bej Clearky Knows what he's talking about - it's Fantastic!
I have just bought Siemens dishwasher, again bej delivered and fitted it is so effciently nad nothing was too much trouble. Thank You!
Siemens washing machine delivered on 28/07/2014
Siemens Dishwasher delivered on 16/12/2014
Thank you very much for excellent services. Best regards Terry Foster-Key
Hotpoint washer dryer delivered,installed & old one collected on 24/01/15